Had a prearrangement to get my Nissan collected and taken to dealer for repairs (part of the Nissan warranty deal). They took my car Tuesday, put it in storage, where it remains, it’s Friday now! Everyday they claim that they will be taking it, each time they have not. Basically they took my car, no idea where it is, or how to resolve the issue. So far I have spent almost 4 hours on the phone. They claim the dealers wouldn’t let them deliver it; the dealers say they never tried. Unfortunately there isn’t a zero star option