If you are thinking joining RAC please DON’T!!!!!!!!!!! My initial call was at 10 PM. My car broke down just after a 12 hours shift in very dangerous industrial area. So like I said,I called them at 10Pm , and the recovery truck came to pick my car up at aroud 8 AM!!!! 10 hours of waiting. Just to make myself clear, 10 HOURS. I’ve been calling them over and over and I only to get told off by unprofessional and quite rude( some of them)customer service. In thoose 10 hours of waiting I was tired, starving, and thirsty, nothing was open at that time of the night( Sunday) and like I said, being in an industrial area I was not feeling safe . I had many many people looking at me, knocking in my window asking me for money, cigarettes etc. I will make a formal complain aswell because I still can not believe that I had to wait that long.