I am disabled so was on a medical 'priority' but broke down on Tuesday in 28 degree heat in the middle of the countryside with no food, no water, and nowhere else to go. Call out took 11 and a half hours, the entire time I was sat in an increasingly hot car with no food and no water. Ended up extremely unwell, no sympathy from those on the phone and some were incredibly rude. Avoid like the plague.