Worst breakdown company ever. I broke down yesterday, called them around 2pm, almost 7 hours later they were still not with me but busy sending messages of apology for the delays. It was a heatwave day, with 2 small kids in the car aged 4 and 5 years who got so dehydrated and hungry. Had to call a private mechanic to rescue me around 9pm and i paid £200. They still never came and i had to cancel the request when my mechanic was on his way. I'm cancelling my membership.