We are in our 80s and we're left for more than 4 hours and not reached til around 2am. The recovery man was outstanding but RAC customer service have been unpleasant in their response. We were given a very small amount of money but not as compensation for poor service - we were told to accept it as a 'gesture of goodwill' - the following up email from them was aggressive and really upset us. We will never buy RAC cover again. Plenty of competition
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