Absolutely awful, was a member of the RAC, broke down, no commuications apart from a poorly functioning app. Took an hour to log breakdown, then time of attendance went forwards and backwards for 7 hours, to eventually get a phone call by a real human from the RAC who was surprised my wait was so long and promised to sort the problem and confirm with a phone call. Never happened, eventually got contacted by a trusted partner (means subcontractor) who eventually showed up and transported my car home. I will never be a member of the RAC again! Service beyond awful, respect nil. What a waste of a royal title. Which should be stripped from this clown of an organisation.