This company is terrible. I was a member from 1984 until very recently (39 years). I broke down approx 20 miles south of Glasgow with my wife and elderly mother in the car. I eventually got home at around 02:30 after calling them around 14:30. The lady who eventually helped was obviously a fixer as the problem was escalated to her and she was good. RAC resources are seriously lacking and sub contracting is not working. After being a loyal member for many years to be let down like this is disgusting. When I called to cancel the " sorry for your inconvenience" was infuriating. I am now with another company. Loyalty does not matter, when I needed you then you let me down.