Hi all. It's a scandal about the waiting times, lies, and depths that this outfit is prepared to sink to after you've bought a policy from them. They stooped so low as to withhold my caravan for 5 months in the South of France and still have it, using every underhanded excuse not to repatriate it contrary to the policy which states "If your towed vehicle can't be fixed before returning home, we will get it back home for you". The return date was 24/06/2023 and when at home we received an email on 26/06/2023 saying that they had not yet found a place to do the necessary repairs. How can a company treat a couple in their 70's with such contempt? and outright lack of empathy, costing us approx. £16-17,000. The FCA should withdraw its license to trade in misery and corruption. M Lowe