Disabled, I was left waiting for nearly 4 hours. Dispute having asthma and needed my medical. It took 1welve telephone calls . I
The following day I waited from 09:00 to 16:40 for the R.A.C. to repair my car from a puncture. ( as discussed by the R.A.C. The previous evening.
I understand that they are busy . The RAC is one of or if not the busiest in the U.K. Their profit margins are huge.
Your customers are not morons, ……so much for priority service.
Mobility office and local newspapers contacted.