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Anonymous
I am 72 yrs old and was driving on my own when a red warning came on the car dashboard saying ‘low oil pressure stop immediately’ I pulled over and parked in a street 3 miles from home. I thought I was a RAC member so called them, they said it would be about 3 hours as they were very busy. After about 15 minutes I was so cold that I decided to leave the car there and get a taxi home. I called RAC and cancelled the callout, they accepted I didn’t need their services and the next morning I arranged for a local garage to fix my car. I checked my bank account the next day and saw that RAC had taken £161.25 from my account. Ok I accept I had wasted at most 15 minutes of their time but £161.25 !! Tried their complaints phone number but it wasn’t working. The sad thing is I have had my car insurance with the RAC for few years but forgot to get breakdown cover as only drive local.
1 year ago
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RAC has a 1.4 average rating from 2,993 reviews