Terrible experience. My grandad broke down 7pm in the evening and they didn’t arrive until 9pm the following night. RAC really shouldn’t be in business. They just subcontract all the work out and don’t have a clue what’s going on. Started off as they will be 1 hour, then not until 9am in the morning, then 11, then 1 and finally arriving at 9pm the following evening. How can you leave an OAP out on their own like that? We have had far better experiences with other larger competitors.
