Broke down on a Saturday evening at 6PM, with what turned out to be a massive puncture. Contacted RAC and was informed a patrolman would attend, estimated arrival 7.30-8. No further contact from them. After several phone calls to chase them up, during which my breakdown was apparently 'escalated', it had no impact at all. No one had turned up by midnight so I limped at 10mph to the nearest town (15 miles away) as tyre was 'drive flat', and managed to get a room for the night. Phoning RAC in the morning I was told they couldn't have done anything anyway and would just have tired us to a tyre place. If they'd told me this when I informed them of the problem then I'd not have needed to sit, freezing, for 6hrs waiting in vain when they knew all the time that they couldn't do anything. So annoying. Membership now being cancelled!