Cancelled my policy 3 weeks ago as I sold my car ,but still money was taken out of my account yesrday ,so I phoned to get a refund and spoke to a woman called daisy with a terrible attitude , told me I had to.psy £5.50 to get a refund to which I said no way ,she called me petty, this is not on o seriously think you need to send your employees on a people training course I know have a new car and will never return to Rac.