We needed your assistance only to be told our cover had expired by 2 weeks.we recieved NO emails to ask if we wanted to renew.when we rang we got NO assistance to be told it would cost over £160 to come out.i am a key worker at a hospital.still NOsympathy either pay or go elsewhere.what a disgrace.also we recieved an email saying our cover for the next year was done and FREE.rang AA and they came and sorted it out.SHAME on you