Anonymous
I ordered my tyres from RAC tyres and picked the earliest install date offered which was a week away. The earliest date was the day before the time I REALLY needed them. I wanted earlier just in case, but there just wasn't the option for that. Unfortunately when I arrived at the fitters the wrong tyres had been sent. The right make and size, but one was correct and the other the wrong model. Rather than focus on trying to figure out if they could get the correct tyre to the fitters the same day they spent hours and hours calling the fitters trying to figure out collection of the wrong tyre. They promised calls back but each time I had to call them. It took them over 4 hours to finally say, oh we can't help you today. I wasted SO MUCH TIME dealing with them and now I'm left too late in the day to go anywhere else. So now I don't have the tyres ready for tomorrow when I needed them! Their only fix is to look at rebooking for a week's time. If they'd told me at the start they couldn't solve the problem the same day I'd have been able to go elsewhere. Instead they waste my time until I run out of time to book somewhere else. What a totally useless company to deal with. Never using them again.
1 month ago
Read RAC Reviews
RAC has a 1.4 average rating from 2,386 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial