Called the RAC following the receipt of an email notifying me that it was time for breakdown renewal, unfortunately i did not have my membership number so they could not find my details even though i gave them my current address and my address when i took out the policy in 2019, The first person (Rishak)was very unhelpful and after 20 mins just hung up , i called back and spoke with (Dominque) who again was not very helpful saying could not find me details, i asked to be put through to the complaints and she gave me a number to call, i called the number only to find its was the same department, eventually got through to a person called (Fatima) who i asked again to be put through to someone to talk to about the issued i had face for over an hours only to be told that managers/supervisors are not customer facing so would not come to the phone, how un professional of the RAC I am 66 year old pensioner with learning difficulties, now just want to cancel but do not know how to??