Absolute shambles. I honestly can't even fully go into how ridiculous this has been this morning. £120 a month I pay for some reason. And didn't have home Start in that. Tried to change £85 ontop to get helped at home today. That's what one person said, another said £40 and put Mr through to someone else so I could pay, but they weren't there to take a payment, and the whole process started over again. They don't know what they are doing
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