Shockingly bad and I have been with them since 2005. But only the second time IA've broken down i all that time and needed them they don't show up. I managed to drive my vehicle the 40 miles home which was very risky considering I didn't know exactly what was wrong with it but hoped it was just a diagnostic problem. The other time I broke down about eight years ago they told me I needed a fuel pump and it was in fact the battery. Please avoid the RAC if you want to stay safe in case of a breakdown.