DO NOT USE THEIR SERVICE 29 april 2024 The recovery took about 6h 30 minutes to arrive. Mobile mechanic checked and diagnosed the car for about 1 hour, diagnosed that its the engine starter that needs to be replaced, about 340£ replacement cost and he offered me home repair on 1st of May, Wednesday. Ti's was the reason why I chose to take the car home at not at the garage that offered me very similar time and price of repairing if the diagnostic is right. Didn't had ant warning lights on my dashboard at the moment. Tuesday 30 April I received a phone call from RAC telling me that the mechanic that should repair my car did a shift the night before and won't be able to repair my car till Friday the 3rd of May, so already lost 2 days of work/pay in health industry, my wife had to pay the taxi to work. Tried to talk to RAC meanwhile to solve their mistake and take my car to the garage where can be repaired properly, I've been told to do another breakdown request, but this one will cost about 90£. Friday a mobile mechanic came and after less than 3 minutes after opening the car hood told me that the car needs to be repaired at a garage, can't be repaired home. Less than3 minutes, without diagnostic computer etc. He said another car will come and take my car to a garage. No one came back that day or answered to the phone till Tuesday. In between I tried to contact RAC cuatomer service that was absolutely useless. Tuesday managed to talk to the mobile mechanics again, same story, someone will pick up the car and take it to garage, didn't happened. Had to solve with different company, paid extra, lost lots of day of work, income and stress, hours on phone with your operators, DO NOT USE Date of experience: 29 April 2024