I phoned yesterday evening, to be told my policy had expired, which I knew hadn't as paid for the year,lady said phone in morning, well that was no good to me ,I asked what if I was in middle of nowhere, she replied "I don't know,phone 8am" I found my renewal date and phoned back, it was found, then to be asked if I had business insurance which I did as I'm a carer, he said I wasn't covered and asked for £24, which I couldn't afford, I'd already paid £156, and wasn't even covered since last July, so that was a waste of money, surely this should be asked when talking policy out along with everything else asked. So I've cancelled this morning, this hadn't been only problem, when I have called for assistance in past I've always been made to drive faulty car whole they follow, damaging vehicle further.