My 78 year old brother-in-law together with my nephew had been on holiday in Lincolnshire. They called RAC breakdown to tell them it was a clutch problem. They were at side of road with their luggage in car. They were told it would be a couple of hours. 3 hours later a van turned up with no means of towing or repairing the clutch. Eventually someone turned up 10 hours later with a vehicle to take the car away. Told my brother-in-law there would be a taxi arriving shortly to take them to Lincoln to get a hire car so they could get home, the arrived home at 11pm. This is a disgrace, my nephew has had surgery for a brain tumour, he'd also suffered a stroke 3 years ago. To leave these vulnerable people at the side of the road for all that time is scandalous. I would NOT recommend RAC for your breakdown cover.