I was paying £45 per month for this shambolic service. Twice I have had the misfortune to have to all them. On the first occasion, the patrol was extremely rude and abandoned me on the motorway. A few days ago, again I had a terrible experience where I called them approximately at 18:30 and they kept pushing the time back. The final time I was given was 02:40 but fortunately for me two very kind gentleman helped to recover me and send me on my way. And all this was free of charge. Thank God there are decent and kind people who are willing to help you. My question to you is why was I paying an extortionate £45 a month for a service never received.