This is my review on another well know review site this evening …. We’ve been with RAC for years and can only recall having called them once. Needed them tonight for a snapped coil spring issue that shredded the tyre and left us stranded near Newark, 40 mins from home, only to be told “it could be 2am before we get to you” is frankly shocking, disappointing and downright disgusting! What’s the issue here RAC?! You’ve sold so many policies that you can’t fulfil your obligation to customers? Too many customers, not enough vans on the road? I just wish we’d looked at reviews before renewing. Given that we haven’t used the service due to you RAC not being able to provide one, I may well be looking for a full refund of my policy premium.