I went to RAC after being with the AA. I didnt realise that you use the app to report a breakdown. Too overly complicated as I have my elderly mum on the membership. I have now just cancelled my membership and went back to AA where I will stay for the foreseeable future. Why do you need an app for a recovery company that I have read online is difficult to navigate. Stressful enough if you have broken down and cant just call them directly but have to use the app.