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Parminder
RAC one of the worst company to deal with. My car was booked to be fixed by their mobile car mechanic for Wednesday last week, I waited and no show, could not get a number to speak to anyone, finally after going around in circles when I spoke to somone I was told mu appointment was moved forward to Friday. When asked why they said that they try to call me last night and i didnot answer my phone. Which is a total lie as I did not receive any calls from them. Then she told me that they sent me an email as well when I asked to resend the email to me she said oh no? It was not sent. Unbelievable. The lies that they come up with. I then made a formal complaint which I belive is being replied by AL as it repeats the same content when I reply back. More so the appointment that they changed to Friday said if I need to cancel they will require 24 hour notice, I gave them more than 48 hour notice to cancel and they still took £25.00 out of my bank for cancellation without asking me. I sent another complaint asking them of this and again reply came back generated by AL saying garbage and no answer to the question I asked. This company is so rubbish and money grabbing. I would never evet join them again or recommend to anybone. My son car broke down on Sunday and he waited almost 4 hours and RAC did not turn up. Absolutely disgusting. If I could i would not even give them one star.
8 months ago
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RAC has a 1.4 average rating from 2,944 reviews