Have an RAC breakdown policy. Had it approx 3 years . downloaded the app recommended by RAC and opted for my documents to be stored electronically again recommended by RAC. Then with no prior knowledge got an email saying I can no longer use the app as they did not want to mislead me with inaccurate information ??????? whatever that means. Straight away I had lost access to my membership number and all of my documents. I put in a complaint and after more than a month got a reply saying they had done nothing wrong and hard luck. Would not recommend them to anybody. All they want is your money and nothing else.