personally my experience with Rac is very bad...because my car had a problem. I called them at 8 in the morning and they had me on hold for 12 hours. every time i tried to contact them there is no response and the last time i contacted them they hung up on me. If you see this as normal, tell me. For me it is one of the worst companies I have worked with. if there is an option to rate you i would put you below zero because you are worthless. We are paying you unfairly