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Jeff Cole
Called the RAC because I had locked my keys in the car. Was told that as I had changed my car I would have to pay £60 administration fee. I was then told that I use my car for work, I was classed as a corporation and they couldn't change the registration. I would be redirected to the breakdown service where for £199 I would have take out a completely new policy. Needless to say I gave up and my passenger who with the AA rang them and they came out. Interesting that the reason I changed my car was I had an accident last year when I was told that I wasn't covered for accident recovery although my membership card says I am. They only interested in making money especially if you are in a jam and they got over a barrel. Don't bother to complain as the telephone line isn't working and the email just says this is the way they do it and closes the complaint.
9 months ago
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RAC has a 1.4 average rating from 2,992 reviews