I was happy with the person rac sent but not with the time taken . Battery died last week at 6pm and rang rac , didn't realise rac just gave job to a garage . Anyway got text saying they will come at 8pm. I was left freezing sat on main road in car whilst driver got to me. When he arrived he said he only got the job from rac now as he was packing to go home. Not happy at all. Guy was lovely.though couldn't have done enough for me. Previously I was with the AA and honestly they were there within.minutes I had problems and really good. Will not be renewing with rac again.