Absolutely shocking service, alone female in the middle of nowhere.
Logged breakdown at 4pm which had to be done via a link, could not speak to anyone, updates on times of arrival sent to my phone kept changing constantly.
7.20pm/ 9.20pm
8.20pm/11.20pm
12.20 am/ 3.20am
Managed to speak to someone eventually who was very rude whos name was Phil i asked for his surname he said i don't need to know his surname, he was not helpful at all, didn't care that I was alone female, cold, hungry battery on phone getting low.
Got a taxi in the end that cost a fortune and paid to get car recovered.
Do not go with the R.A.C diabolical company I dont know how they can live with themselves.