Wouldn’t even give them 1 star if that was an option. My mum has been left on the side of road at night by herself for over 8 hours with my young sister at home on her own. Agents getting aggressive on the phone saying ‘if she feels scared because she’s a woman to call the police’ and will terminate the phone call because it’s ’not an emergency’. She spoke to them at 2pm they originally said 6:30-8:30pm so she waited, then changed to 11pm-2am. Sat crying in a cold car, what is the point of paying for a membership
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