My partner and his employee have been left stranded for 9 hours, when the rac knew very well that nobody was going to rescue them in a timey fashion, therefore taking away any option of collection from anyone else, or a hire car, it is freezing and they have been left in a vehicle they've been told to stay by ,, with no heat, no belongings as they were working , he has been told there is a possibility of a hotel if its in walking distance, he's incurred a parking ticket, and will lose thousands of pounds this week in revenue. Not so much as an apology
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