I'm absolutely disgusted.I reported my car at 3.30pm today.couldnt speak to a human,had to use the link.spoke briefly to some one who said 5.40pm is estimated.ir kept changing.after waiting in a car park till 7pm I had enough.the final estimated time was 8.30pm to 10.30pm!!!!!! How unsafe is that.So my problem lingers on to tomorrow.Disgraceful