Call out at 2.30pm. Subcontracted out to "Friendly" and we are still waiting for a driver to attend at 9pm, new estimated time of arrival 9.30pm, 7 hours later! I am still doubtful this target time will be fulfilled and still have a 3 hour journey home. RAC need to stop using this sub contractor who's service is appalling and having spoken to their service team they are also very rude!
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