My partners car wouldn’t start while we were away for the weekend. Went online to book roadside assistance at9.30am and were given a time of 2.30-4.30pm. That changed at 1.30pm to 5.30-8.30pm. Terrible service - fortunately we were able to book on my car’s policy and they arrived within 30 mins. If they can do that then why can’t the RAC? He won’t be renewing with them that’s for sure!