Appalling service. Don’t go near them. I bought a new used car and went online to change the details for my RAC Car Insurance. I was given a new monthly payment that was more than double!!! I spoke to the online person from the RAC and he said this cost couldn’t be reduced and my only other option was to cancel the insurance but that I would incur a huge cancellation fee. I did cancel and made a mental note to never use the RAC again. I checked on Compare the Market and the monthly premium for my car insurance hadn’t changed with the change of car with the other companies. RAC are Cowboys and just saw an opportunity for exploitation.