Thefan belt and the power steering went on my van when we were having a day out in kielder, now anyone who know kielder will know there is only one road that goes alongside with zero signal but i managed to get a lift 5 miles back to a pub where i was told it would be 90 mins wait, being 9 at night we happy bout it, by 7 the next morning they still hadnt turned up so i ran miles to a phone box and gottold some one had come out at 1 but couldnt find us even though we were only people on the 9 mile stretch. Got told 90 mins again and by 10 i went back to the phonr box and got told he had only just recieved the job and it would be 12 by the time he got to us. A 15 hour wait is unacceptable and dangerous, luckily we had water but if we hadnt it could have been a different story. We were disgusted by the service.