Been a member for 27 years. Lies, promises and failure to deliver service. Took three recovery trucks 27 hours to take us on a 3 hour journey.. It would have taken longer if I had not continued to keep calling at every service station we were stranded at. They used every excuse in the book including driving hours and tacographs fitted to the recovery vehicles. Fact of the matter is they don,t have a clue. Will not be renewing membership and advise people to use them at their peril. Their own complaints procedure is a farce. Insure with anybody except the RAC!