After a very stressful week, today I had a tyre blow out. I called the service at 15:28 by 15:48 the recovery driver called me to say he would be with me in ten minutes and sure enough he was. Not only did he put a spare on that he supplied as I didn’t that have one, he followed me to the tyre company 11 miles from where I had been stranded. He dealt with the tyre company and ordered the tyre I needed, offered me a coffee and stayed with me and chatted, as I feel he could see I was quite distressed. Based on that recovery driver alone I could not fault the service. I hope he realises how much comfort he was to me today. So thank you Ralph! You are a credit to RAC! Truly went above and beyond today