Worst company ever I had key replace on my policy and when I lost my keys I called rac and they put me through a third party they wanted my passport driving licence insurance details and V5 when I asked them why they said as they need to know who I am so I told them I would send them my V5 and driving licence they wouldn’t accept the claim so I called RAC and asked for an explanation and they just said it’s third party and that’s how they work I then told rac that I don’t pay them for the cover I pay rac and they didn’t know what to say it doesn’t state any where on the terms and conditions that I have to provide with passport and insurance details money making SCAM people be aware they take your money and not pay you.