It's extremely rare for me to write an review, but I have to make exceptions for RAC. My car broke done on M1 six hours back. In last six hours I Must have called RAC more then 10 times but no sign of any support from RAC. Every time I called, am given only assurance that dispatcher will be sent in some time but they can not guarantee when dispatcher will attend my car. As per last call dispatcher will be free in 3 hours if he/she is not diverted to another call. Looks like one dispatcher is attending whole country. Never knew some organisation can be such pathetic.