This company is dreadful, one of our company vans broke down, so we called RAC, they charged us for it, and it has taken me over 2 weeks to get a copy of the VAT receipt for our accounts. I am still on the phone to them, and still waiting for it. DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES. They are so useless. I'm not sure how they are allowed to do this. It is legal requirement to provide a VAT receipt, and they are not doing it. Considering getting the police involved as they are acting illegally!!