My daughter who is very anxious and broke down on the way to work at 10pm on a stretch of road that had no lights at all. She was alone and told the RAC this, yet they took three and a half hours to come and get her making her very late for work, but more to the point extremely anxious being left in total darkness. As a father, I find this totally unacceptable. Unfortunately, I was out of the country so couldn't come and wait with her.