I joined the Rac in 2005, in fourteen years I have called them out once. My renewal was £51 more than a new member. I cancelled my membership but they still took my money, it has taken the 12 weeks to reply to my complaint. They have said they have cancelled your membership and I will get a refund within 14 working days. So much for loyalty they couldn’t care less, why 14 days to refund, they expect immediate payment and even when you cancel they still take your money. An absolute disgrace.
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