Very disappointed with the guy that turned up this morning. My battery was clearly flat, he charged it then to tell me it needed replacing at £149 which I agreed to pay for. His attitude was very abrupt and quite intimidating being a lady by myself. He then proceeded to check my antifreeze and asked if i spilled any during my top up?! Then made another comment about a bolt missing under where the battery was going stating this was an MOT failure to which I replied it had just passed an MOT. His overall manner was very inditimadating and rude and I wont be renewing my policy with yourselfs as it made me feel very uncomfortable.