What a useless shower! They lie and make false promises which they know they will never keep even as they speak! I was told that I was a “high priority” caller as I was a lone female and had a young daughter stranded at school waiting to be to picked up. In addition to this my phone battery was at 15%. It still took them 4 hours to come out to me. I would give them no stars if I could. I would never want cover from them again. Stay away from them.