Called at 7.15pm and advised it would be a 90 minute wait time. At 9pm I had no update and no arrival so I called the RAC and was advised it would be arriving at 10.45pm. 15 minutes later I had a further call saying the time is 11.45! 4.5 hour wait time. Within 5 minutes of coming off the phone I had a call from the RAC chap on the road saying he would be there in 15 minutes. This is still a 3 hour wait time but there tracking advice would have been nearly 2 hours out totally shambolic and no logistics or common sense or customer service. One of the worst companies I have dealt with. AVOID!