Everything went wrong. Phoned at 12.15, still not resolved 41/2 hours later. The called me a taxi which did not turn up so I phoned the RAC back. They had booked the taxi for an hour and ten minutes after I spoke to them. It wasn’t going to arrive for another half an hour! After they didn’t make the first deadline they kept saying they were experiencing very high call volumes. I won’t be renewing with the RAC!