It took 3 days to recover my car & caravan, I'd taken out extra cover because of the caravan, which they tried to use as an excuse for having no one to send! They didn't care that my passengers were an 81 year old & a bipolar lady. The RAC wouldn't refund the balance of my membership as apparently 72 hours for them is "using the service" My membership number is 200110004738485
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