Swift at taking your money but slow at returning it. Returned a very expensive pair of shoes 13 days ago but still not received a refund or any notifications of its progress. Rang up customer services to complain and the adviser was confrontational and snappy and she audibly sighed! No help whatsoever. Will ring again tomorrow when I’ve calmed down 😂. The result of my negative customer experience is that I will tell my friends, family and anyone else who is listening to avoid Secret Sales.
5 years ago
Secretsales has a
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